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Customer Service Training for Health Institutions
₦45,499.00₦50,499.009% Off
HubCredit- Buy Now Pay Later
Seller type: CORPORATE
In today’s world of the empowered patient, superior customer service in hospitals can no longer be taken for granted. With strong competition from the private sector (local and international), public hospitals must embrace superior customer service. This course is designed to train healthcare delivery teams on essential customer service skills.

Course Elements:

  • · Patient-Centered Care

    · Self-Mastery and Emotional Intelligence

    · Workplace Safety for Health Professionals

    · Dealing with Difficult People

    · Customer Service Essentials

    · Effective Communication

    .  Health Checks

Target Participants: 

  • Nurses
  • Doctors
  • Physiotherapists
  • Cashiers
  • Front-facing staff (i.e. those that interact with patients)


Course Dates: June 19- 20

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