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The SME MarketHub has been migrated to Habari Shop to give you a better shopping experience and greater flexibility to purchase your favourite items from your favourite sellers. Check out more on HabariShop All sales activities will be moved permanently to Habari Shop on the 24th of June, 2019.
In today’s world of the empowered patient, superior customer service in hospitals can no longer be taken for granted. With strong competition from the private sector (local and international), public hospitals must embrace superior customer service. This course is designed to train healthcare delivery teams on essential customer service skills.
·Self-Mastery and Emotional Intelligence
·Workplace Safety for Health Professionals
·Dealing with Difficult People
·Customer Service Essentials
. Health Checks
Front-facing staff (i.e. those that interact with patients)
Course Dates: June 19- 20
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